Privacy Policy

The House of Almaari (“we,” “our,” “us”) is an Indian luxury jewellery brand headquartered in New Zealand. We respect your privacy and handle personal information in accordance with the New Zealand Privacy Act 2020 and its Information Privacy Principles (IPPs).

This policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website or purchase our jewellery.

 

WHO WE ARE

The House of Almaari designs and sells Indian jewellery worldwide through a Shopify-powered website and integrated services (payments, email marketing, analytics, customer support). This policy applies to all website visitors, customers, and newsletter subscribers.

 

INFORMATION WE COLLECT

You provide:

  • Name, email, phone number, billing/shipping address
  • Order details and communication history
  • Payment details (processed securely by providers such as Stripe or PayPal)
  • Reviews, images, or other content you choose to share

Collected automatically:

  • Device information, IP address, browser type
  • Pages visited, browsing behaviour, referring sites
  • Cookies, pixels, and similar tracking technologies

From trusted partners:

  • Delivery and logistics updates
  • Analytics and marketing insights (e.g., Google Analytics, Meta Pixel)

 

HOW WE USE YOUR INFORMATION

  • Fulfilling orders or enquiries
  • Customer communication and support
  • Fraud prevention and website security
  • Improving and personalising your shopping experience
  • Marketing communications (with consent)
  • Legal compliance and recordkeeping

 

LEGAL BASIS (INTERNATIONAL)

For EU/UK customers, we process data based on contract, consent, legitimate interests, or legal obligations as applicable.

 

COOKIES & TRACKING

Our site uses essential cookies for functionality and optional analytics/advertising cookies for performance and marketing.

You can manage cookie preferences through your browser or our site’s cookie banner.

 

SHARING & DISCLOSURE

We never sell personal data. We only share it with trusted partners who help us operate, including:

  • Shopify (store hosting)
  • Payment processors (e.g., Stripe, PayPal)
  • Courier services (e.g., NZ Post, DHL, FedEx)
  • Marketing & analytics providers (e.g., Google, Meta, Klaviyo/Mailchimp)
  • Professional advisers and IT/security service providers
  • Legal or regulatory authorities if required by law

All partners are bound to protect your information and use it only for agreed purposes.

 

INTERNATIONAL DATA TRANSFERS

Because we ship worldwide, your information may be stored or processed outside New Zealand. We use appropriate safeguards, such as standard contractual clauses, to ensure protection consistent with New Zealand privacy requirements.

 

DATA RETENTION & SECURITY

  • We keep personal information only as long as needed for business or legal reasons (for example, tax or accounting requirements).
  • Orders and invoices are generally kept up to 7 years.
  • We use encryption, secure servers, and access controls to protect your data.

If a data breach occurs, we will notify affected individuals and authorities as required.

 

YOUR PRIVACY RIGHTS

Under the New Zealand Privacy Act 2020, you may request access to or correction of your personal information at any time.

International Privacy Rights

While based in New Zealand, we respect privacy laws where our customers live:

  • EU/UK (GDPR) - You may request access, correction, deletion, restriction, or data portability.
  • California (CCPA/CPRA) - You may request details of the personal information we hold and ask for deletion.
  • Australia (APPs) - We handle data in line with the Australian Privacy Principles when serving Australian customers.

To exercise these rights, email info@thehouseofalmaari.com.

 

CHILDREN’S PRIVACY

Our website and products are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided information, contact us so we can remove it.

 

THIRD-PARTY LINKS

Our website may contain links to other websites. We are not responsible for their privacy practices - please review their policies.

 

UPDATES TO THIS POLICY

We may update this Privacy Policy to reflect operational or legal changes. Updates will be posted on this page with a new “last updated” date; significant changes will be announced via website notice or email.

 

CONTACT US

Questions or concerns about your privacy?

Email: info@thehouseofalmaari.com

 

Last updated: September 2025